FAQ

How long does shipping take?

shipping times usually range between 5-8 business days depending on your location.

due to high demand and worldwide shipping, some orders may take slightly longer.


Will I receive tracking information?

yes 🐾

once your order ships, you’ll receive a tracking number by email.


Do you ship worldwide?

yes 🌍

Riodaily currently ships to most countries worldwide.


What if my item arrives damaged?

if your item arrives damaged or defective, contact us within 7 days of delivery and we’ll make it right.

info@riodaily.com


Are the toys rechargeable?

most of our interactive toys are USB rechargeable.
product details can be found on each product page.


Can I cancel my order?

orders can only be canceled within 12 hours after purchase.

after that, the order may already be processing for shipment.

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