FAQ

How long does shipping take?

shipping times usually range between 7–15 business days depending on your location.

due to high demand and worldwide shipping, some orders may take slightly longer.


Will I receive tracking information?

yes 🐾

once your order ships, you’ll receive a tracking number by email.


Do you ship worldwide?

yes 🌍

Riodaily currently ships to most countries worldwide.


What if my item arrives damaged?

if your item arrives damaged or defective, contact us within 7 days of delivery and we’ll make it right.

info@riodaily.com


Are the toys rechargeable?

most of our interactive toys are USB rechargeable.
product details can be found on each product page.


Can I cancel my order?

orders can only be canceled within 12 hours after purchase.

after that, the order may already be processing for shipment.

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