Refund Policy

We want both you and your cat to be happy 🐾

If your order arrives damaged or defective, please contact us within 7 days of delivery.

to request support, email:
info@riodaily.com

Please include:

• your order number
• photos/videos of the issue

due to the nature of international shipping, we currently do not accept returns for:

• wrong size/order choices
• change of mind
• delayed shipping caused by carriers/customs

however, if there’s a problem with your order, we’ll always do our best to help.